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Lensatic Support

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Tell us what's happening in your store and we'll reply by email within 2 business days.

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Store URL

For example, yourstore.myshopify.com

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Theme

What's happening?

Tell us what you expected, what happened instead and on which page.

Tell us a little more, at least a sentence.

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Back to Lensatic

Reply within 2 business days

Business days are Monday to Friday, Eastern European Time. Every request gets an automatic confirmation by email.

What helps us answer faster

A link to the page where it happens
What you expected and what you saw
A screenshot, if you can

Support policy

We fix bugs in our themes and answer questions about their features and settings.

Changes to the theme code, custom design work and problems caused by third-party apps aren't covered.

Check the common questions first

FIBER IT builds online stores and themes for merchants. Based in Cluj-Napoca, Romania, since 2013.

Lensatic

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FIBER IT

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